PAYMENT PROCESSING

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 Last Updated: July, 2025 

When you rent a boat from us, we collect necessary payment information to process your reservation and transaction. This includes details like your debit or credit card number, expiration date, and security code.

For all boat rentals, we place an authorization hold on your debit or credit card. This is a common industry practice to ensure sufficient funds are available to cover the rental cost and any potential additional charges or damages that might occur during your rental period.

An authorization hold isn't an actual charge; it temporarily reserves a specific amount of funds from your available card balance. This means those funds will be temporarily unavailable for your use. The hold amount will vary based on the specific boat you rent, the duration of the rental, and our assessment of potential additional costs or damages.

This hold is in place to cover:

• The estimated cost of your boat rental.
• Any additional charges incurred, such as fuel not replenished, extended rental periods, or extra equipment.
• Fees for any damages, loss, or excessive wear and tear to the boat or its equipment, as detailed in your rental agreement.

The authorization hold will remain on your account until the boat is returned and thoroughly inspected. Once the final charges are determined, we will either:

• Finalize the charge: If no additional charges or damages apply, the held amount will be converted into your final payment.
• Release the hold: If the final charge is less than the held amount, or if the rental is canceled according to our cancellation policy, the remaining or full held amount will be released.

Please be aware that while we release the hold promptly, the time it takes for the funds to become available again on your debit or credit card is determined by your bank or financial institution. This can typically range from 3 to 10 business days after we release the hold. For specific information on their hold release policies, we recommend contacting your bank directly.

We are committed to safeguarding your payment information. All debit and credit card details are handled securely in compliance with industry standards. We do not store your full card information beyond what's necessary to process your transaction and manage the authorization hold, and it's encrypted during transmission.